Política de privacidade

Privacy Policy

Last Updated: August 8, 2026

CHASER COLLECT. operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). CHASER COLLECT. is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or when you otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. When you use or access any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

The term “personal information” refers to information that identifies or can reasonably be associated with you or another person. Personal information does not include information collected anonymously or that has been anonymized so that it cannot identify or reasonably be associated with you. We may collect or process the following categories of personal information, including inferences drawn from such personal information, depending on how you interact with the Services, where you live, and to the extent permitted or required by applicable law:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.

  • Account information, including your username, password, security questions, preferences, and settings.

  • Transaction information, including the items you view, add to your cart, add to your wishlist, or purchase, return, exchange, or cancel, as well as your previous transactions.

  • Communications with us, including information you provide in communications with us, for example, when you submit a customer support request.

  • Device information, including information about your device, browser, or network connection, IP address, and other unique identifiers.

  • Usage information, including information about your interaction with the Services, including how and when you interact with or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with personal information;

  • Automatically through the Services, including from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies;

  • From our service providers, including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf;

  • From our partners or third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

  • Providing, Personalizing, and Improving the Services. We use your personal information to provide you with the Services, including to perform our contract with you, process payments, process orders, remember preferences and items of interest, send account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, enable the posting of reviews, and create a personalized shopping experience, such as by recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.

  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing communications, advertisements, and promotions by email, text message, or mail, and showing you online advertisements for products or services on the Services or on other websites, including based on items you have previously purchased or added to your cart and other activities on the Services.

  • Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potential fraudulent, illegal, unsafe, or malicious activity, protect public safety, and protect our services. If you choose to use the Services and create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with others.

  • Communications With You. We use your personal information to provide customer support, respond to your communications, provide effective services, and maintain a business relationship with you.

  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies, investigate or participate in civil subpoenas, potential or actual litigation, or other adversarial legal proceedings, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. These circumstances may include:

  • With Shopify, vendors, and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, processing, and shipping.

  • With business and marketing partners to provide you with marketing and advertising services. For example, we use Shopify to provide personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their respective privacy notices. Depending on where you live, you may have the right to instruct us not to share your information for the purpose of providing targeted advertising and marketing based on your online activity across different merchants and websites.

  • When you instruct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or when you use social media widgets or login integrations.

  • With our affiliates or otherwise within our group of companies.

  • In connection with a business transaction, such as a merger or insolvency, to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests, to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes your personal information related to your access to and use of the Services in order to provide and optimize the Services. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries different from your country of residence, in order to provide and optimize the Services.

In addition, to help protect, expand, and improve our business, we use certain enhanced Shopify features that incorporate data and information obtained from your interactions with our Store, as well as with other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, as well as with other merchants and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes.

To learn more about how Shopify uses your personal information and any rights you may have, please visit the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/privacy/app-users. Depending on where you live, you may exercise certain rights regarding your personal information through the Shopify Privacy Portal at https://privacy.shopify.com/en.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies, as well as their other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found on those websites.

Information you provide in public or semi-public locations, including information you share on third-party social media platforms, may also be viewable by other users of the Services and/or users of those third-party platforms, without limitation as to its use by us or by third parties. Our inclusion of such links does not, by itself, imply any endorsement of the content of those platforms or their owners or operators, except to the extent disclosed through the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measure is perfect or impenetrable, and therefore we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate confidential or sensitive information to us.

The length of time we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide Services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases, we may deny your request to the extent permitted by law.

  • Right to Access/Know. You may have the right to request access to the personal information we hold about you.

  • Right to Deletion. You may have the right to request deletion of the personal information we hold about you.

  • Right to Correction. You may have the right to request correction of the personal information we hold about you.

  • Right to Portability. You may have the right to receive a copy of your personal information that we hold and request that we transfer that information to a third party, subject to certain circumstances and exceptions.

  • Manage Communication Preferences. We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option provided in the emails we send you. If you opt out, we may still send you non-promotional emails, such as emails regarding your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, and subject to exceptions and limitations under local law, you may exercise the following rights in addition to those listed above:

  • Objection to and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.

  • Withdrawal of Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent. Withdrawal of consent will not affect the lawfulness of any processing based on consent before its withdrawal.

You may exercise any of these rights where indicated through the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any related rights, including rights concerning data processed by Shopify, you may visit https://privacy.shopify.com/en.

We do not discriminate based on your exercise of any of these rights. We may need to verify your identity before processing your requests, to the extent permitted or required by applicable law. Under applicable laws, you may designate an authorized agent to submit requests on your behalf for the purpose of exercising your rights. Before accepting such a request from an agent, we will require the agent to provide proof that they are authorized by you to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner, as required by applicable law.

Complaints

If you wish to make a complaint about how we process your personal information, you may contact us using the contact details provided below. Depending on where you live, you may have the right to appeal a decision by contacting us using the contact details provided below or submit your complaint to your local data protection authority. For the EEA, you can find a list of supervisory data protection authorities at https://edpb.europa.eu/about-edpb/about-edpb/members.

International Transfers

Please note that we may transfer, store, and process your personal information outside your country of residence.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or any equivalent agreements issued by the relevant UK competent authority, as applicable, unless the data transfer occurs to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, you may call us at +351 960 254 584, email us at chasercollect@gmail.com, or contact us at Rua Principal Nº1-B Portela-Almagreira, Pombal, 3105-018 Leiria, Portugal.

For purposes of applicable data protection laws, we are the data controller of your personal information.